Shipping policy
SHIPPING, DELIVERY, CANCELLATIONS & RETURNS POLICY
DELIVERY
All delivery times are estimates and are not guaranteed.
Delivery times vary based on the shipping method chosen and may depend on your location and local customs processing.
Standard Shipping
Orders typically receive tracking information within 5–10 business days after being placed. Once shipped, delivery usually takes 10–30 business days to arrive successfully.
Premium Shipping
Premium Shipping typically arrives within 7–14 business days.
Shipments may be affected by weather-related delays, carrier limitations, customs processing, or other events outside of our control.
Depending on your item’s location, one of our preferred shipping partners may fulfill your order using their available expedited delivery options. Our partners may include, but are not limited to, FedEx, UPS, DHL, and USPS.
Once your order ships, you will receive an email notification with your tracking information.
International customers are responsible for any additional fees, duties, or taxes that may apply after an item ships. We do our best to minimize unexpected international charges but cannot guarantee against additional expenses imposed by local authorities or carriers.
RISK OF LOSS
The risk of loss and title for items purchased by you passes to you upon our delivery of the items to the carrier.
Replacement of products or credits applied to your account for shipped items claimed as not received are subject to our investigation. We may require you to provide additional information or documentation before reviewing your claim.
We will replace products or issue credits at our discretion based on the results of our investigation and the applicable circumstances.
CANCELLATIONS
You may request to cancel your order within 3 hours of placing the order, provided that the order has not already been processed or shipped.
Once an order has been processed or shipped, cancellation may no longer be possible.
To request a cancellation, please contact us as soon as possible at:
If you checked out as a guest, please provide your order number and the email address used when placing the order so that we can locate your order.
RETURNS
Please refer to our Refund & Replacement Policy for detailed information regarding eligible returns, defective or damaged products, replacement requests, and refunds.
Products that are defective, damaged during shipping, incorrect, or missing components may qualify for replacement or another appropriate resolution after verification.
If you have any questions regarding sizing, product details, condition, shipping, or returns, please contact us before placing your order at:
CONTACT US
If you have any questions regarding our delivery, shipping, cancellation, or return policies, please contact us at: